Refund Policy — FlowGenix Digital LLC

Effective date: March 21, 2026

This Refund Policy outlines the terms regarding purchases made on our website.

Due to the digital nature of our products, all sales are final. However, if you experience any technical issues or do not receive your product, please contact support within 24 hours.

1. Digital Products

All products sold on this website are digital and download instantly after successful payment.

Due to the nature of digital content, all sales are final and non-refundable. Once a product has been purchased and access has been granted, we do not offer refunds, exchanges, or cancellations under any circumstances.

2. Product Delivery

All digital templates are made available for download immediately after payment confirmation. It is the customer's responsibility to ensure a valid email address and proper internet access for downloading the files.

If you experience any issues accessing or downloading your product, please contact us and we will assist you in resolving the issue. However, this does not qualify for a refund.

3. No Refund Policy

We do not provide refunds for change of mind.
We do not provide refunds for accidental purchases.
We do not provide refunds if you lack the technical knowledge to use the product.
We do not provide refunds for incompatibility with third-party tools or platforms.

4. Exceptions

Refunds are not provided under any circumstances. However, if you face a genuine technical issue preventing access to your purchased file, our support team will ensure that you receive the product you paid for.

5. Disputes

If you believe there has been an error in billing, please contact us before initiating any dispute with your payment provider. Payments are processed via Stripe and Square. We are committed to resolving legitimate concerns promptly.

6. Contact Us

FlowGenix Digital LLC
Email: [email protected]
Tel: 5716500054
Address: 7901 4TH ST N STE 300 ST. PETERSBURG FL 33702